Privacy Policy
Privacy Policy
Competent Group Services INC (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://competentgroupservices.com/ or otherwise interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue use of our services.
1. Information We Collect. We may collect several types of information from and about you, including:
Personal Identifiable Information (PII): Name, email address, phone number, mailing address, medical history, and other information you provide when filling out forms or registering for our services.
Non-Personal Information: Browser type, operating system, IP address, usage details, and other technical information about your visit to our site.
Health Information: Any medical or health-related information provided by you, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
To provide medical services or other services you request.
To communicate with you regarding appointments, services, or follow-up care.
To improve our website, services, and overall customer experience.
To comply with legal obligations, including health regulations and HIPAA.
To process billing and insurance claims where applicable.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may disclose your information:
To Medical Providers: To other healthcare professionals involved in your care or treatment.
Service Providers: To third-party vendors and service providers who help us with operational and marketing activities.
Legal Obligations: To comply with legal processes, enforce our terms of service, or protect the rights, property, or safety of our company, employees, or others.
With Your Consent: In any other cases where you have expressly provided consent.
4. Data Security
We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure socket layers (SSL), and other technological safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights Regarding Your Information
You have certain rights regarding the personal data we collect, including:
Access: You may request access to the personal information we hold about you.
Correction: You have the right to request corrections to inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain exceptions required by law.
Restrict Processing: You have the right to ask us to restrict or cease processing your data in certain circumstances.
Data Portability: You can request the transfer of your personal data to another party.
To exercise any of these rights, please contact us at [insert contact information].
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website, gather general visitor information, and track visits to our website. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.
7. Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received information from a child under the age of 13, we will delete such information from our records.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date. We encourage you to review this policy regularly.
9. Non-Disclosure of Customer Information:
We value the confidentiality of our customer’s information. Under no circumstances will customer information be shared with third-party companies. We maintain strict data protection policies to safeguard your personal details from unauthorized access or disclosure.
10. Opting Out
Customers have the right to opt out of receiving SMS messages at any time. You can opt out by sending a text message with the word “STOP” to (305) 226-1987
Alternatively, you may also opt out verbally by contacting our customer service at (305) 226-1987
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us.
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