Terms and Conditions

Competent Group Services SMS Terms and Conditions

Program Description:

Competent Group Services offers an SMS service to provide users with convenient and timely communication based on their requests. Users can expect to receive various types of messages, including:

Appointment Reminders: Receive helpful reminders about upcoming appointments to ensure you never miss a scheduled visit.

Account Information: Stay updated on important account details, such as balance information, payment reminders, or changes to your account.

General Answers/Questions: Get quick and efficient responses to your general inquiries via SMS.

Frequency:

Competent Group Services respects your communication preferences. You will only receive SMS messages when you explicitly request to be contacted via SMS or initiate a conversation via SMS. The frequency of messages will vary depending on the nature of the conversation and your specific requests.

Opt-Out:

You have full control over your participation in the SMS service. If you wish to stop receiving SMS messages at any time, simply reply to any message with the word “STOP.” Upon receiving your STOP message, we will send you a confirmation SMS to verify that you have been successfully unsubscribed. After this confirmation, you will no longer receive SMS messages from Competent Group Services. If you wish to rejoin the service in the future, you can sign up again using the same method you used initially.

Help:

If you encounter any issues with the SMS service or need assistance, you can reply to any message with the keyword “HELP.” This will provide you with additional information or instructions. Alternatively, you can contact our support team directly at info@competentgroupservics.com for immediate assistance.

Interruption:

While Competent Group Services strives to provide reliable SMS communication, please be aware that carriers are not responsible for delayed or undelivered messages. There may be instances where messages are not received due to network issues or other unforeseen circumstances.

Cost:

Standard message and data rates may apply to any messages sent to you from [COMPANY NAME] and to Competent Group Services from you. These costs are determined by your wireless provider and are part of your mobile phone plan. If you have any questions about your text plan or data plan, please contact your wireless provider directly.

Privacy:

Competent Group Services is committed to protecting your privacy. For detailed information about how we collect, use, and safeguard your personal information, please refer to our Privacy Policy: